Contentsquare
Contentsquare

People Operations Associate

Job summary
Permanent contract
London
Salary: Not specified
A few days at home
Experience: > 2 years
Skills & expertise
Automation tools
Excel
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Contentsquare
Contentsquare

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Questions and answers about the job

The position

Job description

Do you live to create an amazing experience for people? Do you love thinking outside the box, and do you refuse to settle for the status quo? Fantastic! We have big plans for the future, and we need someone like you to keep our growing team supported and fulfilled. This role will cover a lot of territory in People Operations and is critical to the success of our teams and company 

💻 What You'll Do:

  • Be an advocate and resource for employees. Operate as a first point of contact regarding employee questions, and advise on the day-to-day execution and interpretation of relevant People Ops guidelines, processes, and programs
  • Improve the onboarding and offboarding processes to ensure a positive experience for all employees.
  • Be a trusted partner and collaborate with People Ops’ global key stakeholders (Payroll, HRBPs, Recruiting etc) to ensure smooth and consistent processes
  • Be the face of People Ops and serve as subject matter expert when responding to employee issues 
  • Identify opportunities to enhance workflow efficiency, particularly in compliance-intensive processes.
  • Take on initiatives that make People Operations more efficient
  • Help create standardised metrics and evaluation processes across HR programs to ensure a data-driven approach when evaluating and addressing needs
  • Collaborate with team members and across functions to develop, document, and implement new programs, processes, events, and initiatives
  • Manage Visa processes for employees.

    • We'd love to meet you if:

  • 2+ years of experience within HR operations
  • You have familiarity with HRIS systems and transactions, with experience in Workday being advantageous.
  • Strong experience with excel 
  • HR functional expertise: i.e. knowledgeable on employment law matters, immigration, and compliance & policy management.
  • Problem solving and critical thinking skills while exercising sound judgment
  • Experience with HR technology management and implementation, with a data and insights-driven approach. You love automation and you are tools-oriented.
  • Strong support mindset. Your will to provide your support and guide the team is one of your biggest assets.
  • Experience in managing EORs would be an asset.
  • Ideally, you have experience in a shared services/centralized People Ops environment with a high volume of queries. 
  • You are known for your rigor and proactivity, and don’t hesitate to challenge the status-quo to find better way of working  

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